Veteran Trucking Dispatch | Owner Operator Freight Services

239.933.9818

239.933.9818

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Maximize Your Freight, Honor Your Service

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Privacy Policy

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Privacy Policy
Effective Date: July 9, 2025
Company: Carrier 1 Dispatch
Contact: frank@carrier1dispatch.com | 239.938.6110

  

1. Introduction

At Carrier 1 Dispatch, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.carrier1dispatch.com, contact us, or use our dispatching and administrative support services.

By using our services or website, you consent to the terms outlined in this policy.

  

2. Information We Collect

a. Personal Information

We may collect the following personal information when you fill out a contact form, request a quote, or engage in service discussions:

  • Full Name
  • Phone Number
  • Email Address
  • Company Name
  • DOT/MC Number (if applicable)
  • Trucking Preferences &      Equipment Type

b. Business & Operational Data

When working with us, we may collect:

  • Load history
  • Invoicing details
  • Routing preferences
  • Profit & loss metrics
  • Payment and banking details (for invoicing and remittance only)

c. Automatically Collected Data

When visiting our website, we may collect:

  • IP address
  • Browser type
  • Device info
  • Referring URLs
  • Cookies and usage data (e.g., pages visited)

  

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide dispatch, route planning, and back-office services
  • To generate weekly reports and invoicing
  • To respond to inquiries and quote requests
  • To improve our website and service offerings
  • To comply with legal or regulatory obligations

  

4. Sharing Your Information

We do not sell your personal data. We may share data with:

  • Payment processors or invoicing platforms
  • CRM or email marketing platforms (e.g., for onboarding communications)
  • Legal or government authorities if required by law
  • All third-party vendors are required to maintain strict confidentiality and data security.
  • Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

5. Your Data Rights

Depending on your location, you may have the right to:

  • Request access to your data
  • Correct or update your personal information
  • Request deletion of your data
  • Opt out of future marketing emails
  • You can request changes or deletion at any time by emailing us at frank@carrier1dispatch.com.

  

6. Data Security

We take reasonable steps to protect your data using secure servers, encrypted communications (SSL), and internal access controls. However, no system is 100% secure, and we cannot guarantee absolute security.

  

7. Cookies and Tracking

We use cookies and similar technologies to track activity on our website and improve user experience. You can disable cookies via your browser settings.

  

8. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of those third-party sites.

  

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

  

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will update the “Effective Date” at the top. You are encouraged to review this page periodically for any changes.

  

11. Contact Us

For any questions about this Privacy Policy or how your information is handled:

Carrier 1 Dispatch
Email: frank@carrier1dispatch.com
Phone: 239.938.6110
Website: https://www.carrier1dispatch.com

Carrier 1 Dispatch

frank@carrier1dispatch.com

239.933.9818

Copyright © 2025 Carrier 1 Dispatch - All Rights Reserved.


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